Terms and Conditions

BY USING THE SERVICES OF TRAVELERS SOCIETY (MAY ALSO BE REFERRED TO AS“TS”), YOU AGREE TO BE BOUND BY THE FOLLOWING TERMS OF THIS AGREEMENT. IT IS YOUR RESPONSIBILITIES TO READ AND AGREE TO THESE TERMS. IF YOU DO NOT AGREE, PLEASE DO NOT USE THE SERVICES OF THIS WEBSITE.

I. Your travel booking.

When you make a booking, you guarantee that you have the authority to accept and do accept on behalf of you, or the party you represent, the terms of this Agreement. A booking can only be confirmed after you make the payment and complete the online registration form as instructed.

II. Roles of Travelers Society

A. Travelers Society shares with you the travel products/services information.

B. With your authorization, Travelers Society will coordinate with a Domestic Travel Agency (may also be referred to as “DTA”) for a certain of travel products/services at your request, including but not limited to:

1. grouping individual travelers for ”group-benefit” of certain travel products/services offered by certain DTAs.

2. coordinating trip bookings for travelers with DTA registration form.

III. Role of DTA

A. Travelers Society shares information of travel products/services provided by a certain DTA. Travelers Society shares such information for the general interests and benefits of the individual travelers. Travelers Society does not have any affiliation with any DTA and does not endorse any DTA.

B. The travel product/service offers or invitation for offers available through TS are made directly by DTAs. You are directly making an offer to or entering into a contract with DTA at your own risk and discretion. TS shall bear no responsibility or liability with respect to such contracts.

IV. Travel Products/Services Description

A. Unless otherwise specified in writing, the travel products/services description available through TS shall be regarded as invitation for offers to the travel products/services provided DTA.

B. In case of discrepancy between the travel products/services description published through TS and that in the travel product/service offers provided by DTA, the description in travel product/service offers shall prevail. Therefore, it is your responsibility to review the travel products/services description in the offer carefully.

V. Payments

A. You shall make the payment in accordance with the provisions in the travel product/service contract you enter into with the DTA.

B. You may be required to pay a deposit for a certain travel product/service. You shall follow the provisions relating to the deposit in full accordance with the travel product/service contract.

C. You shall obtain the tax invoices (fapiao) from the DTA according to the travel product/service contract with the DTA. TS is not responsible for issuing any tax invoice for the payments under the travel product/service contract.

VI. Cancellation & Changes

A. You can cancel your booking of a certain travel product/service within a certain time period in accordance with the cancellation policy for such a travel product/service as outlined in the published travel products/services description thereof, unless otherwise provided in the travel product/service contract you enter into with the DTA. Subject to the cancellation policy, cancellation fee may apply.

B. A DTA may cancel all or part of a travel product/service in accordance with the cancellation policy as published in the travel product/service description, or as otherwise provided in the relevant travel product/service contract, upon failure to meet the minimum number of the travel product/service, force majeure or other unforeseeable causes.

C. Travelers Society shall not be responsible or liable for cancellation made by you or a DTA. Shall there be any dispute between you and the DTA, you shall resolve such a dispute in accordance with the travel product/service contract.

VII. Your Responsibilities

A. Trip Registration Form

1. You must specify your special requirements in the online registration form. You must complete the online registration form ACCURATELY and no later than 24 hours after your payment for the travel product/service. If you fail to do so, you shall be solely responsible for any additional costs or other consequences.

2. You must fully disclose to Travelers Society any pre-existing medical conditions and any eating restrictions prior to your trip departure date. You further agree that Travelers Society shall have the right to share your pre-existing medical conditions and eating restrictions information with the relevant DTA. However, the responsibility of Travelers Society in terms such pre-existing medical conditions and eating restrictions is limited to timely share your pre-existing medical condition information with the DTA. You and the DTA shall have the responsibilities to take proper measures to deal with such existing pre-existing medical conditions and eating restrictions in accordance with your contract for the travel product/service.

B. You shall act in accordance with the local law and policies where the travel product/service is performed, your contract for the travel product/service, as well as the rules, advices, suggestions and alerts of or from the DTA. You shall be solely responsible for any and all consequences incurred from noncompliance with any or all of them.

C. YOU SHALL NOT, UNDER ANY CIRCUMSTANCES, BRING ANY ILLEGAL DRUGS OR OTHER ILLEGAL SUBSTANCES ON ANY TRIP.

D. You may be required to present valid personal identification certificate, your valid visa/permit, and/or any other special permits, certification or documentation. If you fail to do so, you shall suffer at your own risks and costs of any consequences incurred therefrom.

E. If you must make additional travel arrangements to the activity/departure site, you SHALL be solely responsible for any additional costs incurred therefrom.

F. You must ensure to be present at the departure point on time in accordance with the published descriptions of the travel product/service or as otherwise provided in your contract with the DTA for the travel product/service. If you fail to do so, subject to the above published descriptions or contract, your place may be considered forfeited by the DTA, and you shall be solely responsible for any other consequences incurred by such failure.

J. You must at your discretion, cost and risk purchase and maintain sufficient medical and other insurances for the during the whole period of the travel product/service. If you fail to do so, you shall be responsible and liable for any and all medical and other related costs. TS does not sell and shall not be responsible for any insurance products.

VIII. Persons Under 18 Years Old

A. You understand that the information of the travel products/services available through TS are those designed for adult travelers. If you wish to travel with anyone who is under 18 years old, you shall check with the relevant DTA. To avoid any doubt, notwithstanding to the contrary in the description of any travel product/service, TS explicitly disclaims that the travel products/services available through TS are suitable for people under 18 years old.

IX. Discount Flyers and Prize Flyers

A. Discount coupons, if offered by TS, are valid for first time users and must be used before the expiration date of such coupons. Each discount coupon can be applied to one trip and for one person, unless otherwise stated in the terms of such coupons. Prize coupons, if offered by TS, are valid for one trip up to the specified times before the expiration date in accordance with the terms for such coupons.

If you wish to redeem a discount coupon or a prize coupon, you must advise TS at the time of registration prior to travel with the presence of the voucher for the coupon. Prize coupons and discount coupons may not be used together. There will be exceptions for the coupons. You shall read carefully about the coupon terms and the description of the travel product/service to understand whether there is any exception.

B. Travelers Society reserves the right to alter or discontinue any promotions or special offers at any time before your payment for the relevant travel product/service has been received. It is your responsibility to ensure the validity of certain coupon you want to redeem before you make the payment.

X. If You Have A Complaint

If you want to file a complaint against a travel product/service or a DTA, you may contact TS through the following email: courtney@travelers-society.com within 60 days after you become aware of the cause for the complaint. You shall give us your name, the name of the related travel product/service, the published description of the travel product/service and your contract with the DTA of such a travel product/service. Travelers Society will discuss with the DTA for a possible solution in a timely fashion. If you are not satisfied with the solution Travelers Society obtained for you from the DTA, you may resolve the dispute with the DTA in accordance with your contract with the DTA.

To avoid any doubt, Travelers Society is not a party to the travel product/service contract between you and the DTA and shall in no event be held liable for your dispute over the travel product/service.

XI. Intellectual Property

A. IF YOU DO NOT AGREE TO GIVE PERMISSION FOR THE FOLLOWING PLEASE LET US KNOW BY EMAIL, WITHOUT WHICH TRAVELERS SOCIETY SHALL DEEM THAT YOU HAVE GIVEN YOUR CONSENT TO ALLOW TRAVELLERS SOCIETY TO use any and all of the photos, feedbacks, comments, messages, reviews or any and all other contents you share with Travelers Society for the purpose of marketing the relevant travel product/service in all media.

B. Unless otherwise stated, Travelers Society has the copyrights and trademarks of the “Travelers Society” logos, names, and any and all information published on its media platform of all types. Without prior and explicit written consent of Travelers Society, you ARE NOT allowed to use any of the above-mentioned materials in any form, in any media, and in any way or by any means.

XII. Modifications of Terms & Conditions

Travelers Society reserves the right to make changes to this Agreement at any time upon proper prior notice on its website.

XIII. Dispute Resolution

This Agreement is governed by the laws of PRC. Any dispute arising from or in connection with this Agreement shall be solved through the consultations between you and TS. If the dispute cannot be solved by consultations, you or TS shall submit it to the Shanghai Arbitration Commission (“SAC”) for arbitration in accordance with SAC’s effective arbitration rules. The arbitration award shall be final and binding on you and TS.